Commercial: 616.531.9106 - Residential: 616.531.0289

Backflow Frequently Asked Questions

QUESTION: What is backflow?
ANSWER: Backflow is the undesirable reversal of flow of nonpotable water or other substances through a cross-connection and into the piping of a public water system or consumer’s potable water system. There are two types of backflow… backpressure backflow and backsiphonage.

QUESTION: I live in Michigan. How often do I need to test my irrigation backflow preventer?
ANSWER: To remain compliant, you must test your backflow prevention device EVERY YEAR.

QUESTION: Why is it so important to get my backflow prevention tested yearly?
ANSWER: Backflow into a public water system can make the water in that system unusable or unsafe to drink, and each water supplier has a responsibility to provide water that is usable and safe to drink under all foreseeable circumstances. Furthermore, consumers generally have absolute faith that water delivered to them through a public water system is always safe to drink. For these reasons, each water supplier must take reasonable precautions to protect its public water system against backflow.

QUESTION: Do I need to be home during the backflow prevention test?
ANSWER: No, as long as the device is outside – which is the case more than 9 times out of 10.

QUESTION: Does my irrigation system need to be activated during the backflow prevention test?
ANSWER: Yes. We need water pressure going into the system at the time of the test?

QUESTION: What if my backflow device doesn’t pass its yearly test?
ANSWER: We’ll let you know right away, and discuss options with you. We carry an extensive inventory of repair parts for every brand, and can almost always repair the device during the same visit. If for any reason you need a new replacement device, our master plumber can install it for you as well – the only type of professional who legally can.

QUESTION: What do I need to do to inform my municipality when my device passes?
ANSWER: When you test your device with Accutest: NOTHING. We’ll fax your test form directly to your respective municipality to ensure compliance and keep a copy on file in our office.

QUESTION: What if I tell my neighbors to have their device tested at the same time – Do you offer group discounts for neighborhoods?
ANSWER: Absolutely, and thank you! It makes it easy and more cost effective on us when we can visit a neighborhood and test many homes at once, so we gladly pass that savings to you and your neighbors. Call us for more information.

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